
DIAL 988
508-532-CALL (2255) • 413-505-5111
211 ext. 25
or text C2T to 741741
Tip: Taking time to color can calm your mind and reduce stress—focusing on simple, creative tasks like coloring helps shift attention away from anxious thoughts, promoting mindfulness and relaxation.

Call2Talk is a mental health, emotional support, and suicide prevention program run by Mass211. It operates 24/7 and provides confidential, compassionate listening to assist people – including those who may be despondent or considering suicide – during stressful times. Call2Talk is a National Suicide Prevention Lifeline Crisis Center and partners with Crisis Text Line to respond to people by text.
Besides its primary function as a helpline, Call2Talk also provides the following:
- TeleCheck – a telephone check-in service for isolated older adults living at home in partnership with Springwell and Advocates, Inc. Serving MetroWest.
- LOSSteam MetroWest – LOSSteam MetroWest (Local Outreach to Suicide Survivors) is a volunteer immediate crisis support team. Its members are suicide loss survivors who are called to the scene of a suicide within the first 12/24 hours to provide support and local resources to the newly bereaved. LTMW officially launched in June 2017 through a partnership with the Ashland Police Department and with the support of Call2Talk and the MetroWest Regional Coalition for Suicide Prevention. Visit LOSSteamMetroWest.org to learn more.
- Community Education – informational presentations and best practice awareness trainings for community members including Question, Persuade, Refer (QPR) Training, Mental Health First Aid, SafeTalk, Applied Suicide Intervention Skills Training
- Move 4Ward – Move4Ward Network - the network offers a virtual support group specifically for women who have lost a spouse or life partner to suicide. Visit mass211.org/4ward to register. The network also offers an in-person group for anyone 18+ impacted by suicide loss. Both groups meet monthly and provide a safe space for loss survivors to feel comforted, connected, and heard within a community of their peers. Email barbb@mass211.org to learn more.




