508-532-CALL (2255) • 413-505-5111
211 ext. 25
or text C2T to 741741
Call2Talk is a mental health, emotional support, and suicide prevention program run by Mass211. It operates 24/7 and provides confidential, compassionate listening to assist people – including those who may be despondent or considering suicide – during stressful times. Call2Talk is a National Suicide Prevention Lifeline Crisis Center and partners with Crisis Text Line to respond to people by text.
Besides its primary function as a helpline, Call2Talk also provides the following:
- TeleCheck – a telephone check-in service for isolated older adults living at home in partnership with BayPath Elder Services and Advocates, Inc. Serving MetroWest.
- LOSSteam MetroWest – LOSSteam MetroWest (Local Outreach to Suicide Survivors) is a volunteer immediate crisis support team. Its members are suicide loss survivors who are called to the scene of a suicide within the first 12/24 hours to provide support and local resources to the newly bereaved. LTMW officially launched in June 2017 through a partnership with the Ashland Police Department and with the support of Call2Talk and the MetroWest Regional Coalition for Suicide Prevention. (in Ashland, Holliston, Hopkinton, Hudson, Sherborn, Sudbury and Wayland) to learn more visit LOSSteamMetroWest.org
- Community Education – informational presentations and best practice awareness trainings for community members including Question, Persuade, Refer (QPR) Training, Mental Health First Aid, SafeTalk, Applied Suicide Intervention Skills Training
- Move 4Ward – Move 4ward is a support group for women who have lost a spouse or life partner to suicide. Survivors work together to move through their grief journey and reduce the feelings of shame, isolation, and stigma. The group provides a safe space for loss survivors to feel empowered, comforted, connected and heard within a community of their peers to learn more visit mass211.org/4ward.